An exciting opportunity for an experienced Pensions Scheme Manager to join a large Financial Services organisation in Manchester. This is a client facing role and you will be managing the Scheme of one allocated Client. Job Role: •To understand your client's needs and to ensure the day to day and ad-hoc aspects are dealt with in line with their requirements to ensure great customer satisfaction. •To ensure the highest levels of technical accuracy across all aspects of the administration on those schemes •Maintenance of a Database for the Scheme •Be the main day to day business contact for the clients' personnel, prioritising and delivering on their requests in a timely manner. •Provide a centre of Technical Excellence on the Schemes that you are assigned, acting as a referral point for Administration. •Identifying and resolving service issues •Provide 'on the job' training to administration staff as required •Ownership and sign-off of Scheme Event test packs •Ownership of the Administration report ensuring its timely completion and its use as a tool to secure new client work. •Regular audit activity to provide evidence of compliance across the scheme activity •Attend client and third party meetings to provide administration support to the Client Manager. •This role will be a link between the delivery function and the client and will involve significant liaison between India and the UK office for which there will be a significant need for verbal and written communications. Motivating and encouraging team members will also form a substantial part of this role. Skills and Experience Required: •DB and DC experience is essential •Strong teamwork skills •Excellent communication skills •Have strong customer focus •Show initiative and logic •Help in the development of others •Show a commercial awareness For more information please contact Graeme Hyland on 07896 933622 or email This e-mail address is being protected from spam bots, you need JavaScript enabled to view it view www.idexrecruitment.com for further Insurance opportunities. If your application is successful we will contact you to discuss the opportunity in more detail, within 48 hours of receiving your application. Due to the overwhelming application response we receive through various sources should you not hear from us within one week then please assume your application has been unsuccessful.